Section 1 – What Do We Do With Your Information?

When you purchase something from our online store, we must collect some of your personal data as part of the purchasing process. This personal data may be: name, email, address, telephone number, credit or debit card and tax identification number. Even without a purchase, searches let us know what browser and operating system you are using via Internet Protocol (IP), which is important for a good user experience. With your permission, we will contact you directly via email with information about discounts, events or activities.

Section 2 – Consent

How does Voill obtain your consent? When you authorize us to use your personal information to complete your purchase in our online store, you authorize us to verify your credit card, place an order, make a delivery or return (and communicate the information necessary for shipment to the company), and the use of that information to respond to any changes that may occur. When you consent to our use of your personal data for marketing, you authorize us to use it to send general or targeted advertising by any means (in person, by email or by letter).

Section 3 – Disclosure Of Your Data To Third Parties

We, Voill, will disclose your data to third parties only if required by applicable law or in strict compliance with the contract entered into between the parties (i.e. banking entities or payment processors, shipping companies, etc.).

Section 4 – Access To Personal Data

Your personal data will be stored for the period necessary for the performance of the contract and for the statutory period for which the data is kept (i.e. the financial period). In the case of marketing, your personal data will be stored for the duration of the company’s activities until you ask us to delete it. From a legal perspective, you have the right to access, consult, correct, object and forget your personal data. In order to exercise your rights, you may contact us at the email address: [email protected].

Section 5 – Payment

If you choose direct debit, in this case Voill does not store credit card information. This information is encrypted by the Payment Card Industry Data Security Standard (PCI-DSS). All forms of standardized direct payments are governed by the PCI Security Standards Council, which brings together brands such as Visa, Mastercard, American Express and Discover. PCI-DSS helps securely process your credit card information in our stores.

Section 6 – Services Provided To Third Parties

Generally speaking, partners working with Voill will only disclose your information when strictly necessary to provide us with services. However, some partners (such as payment platforms) have their own privacy policies regarding the information they ask us to process purchases. For these partners, Voill recommends that you read their privacy policies to understand how your personal data will be processed. However, we remind you that some partners may be located in other countries than ours or your jurisdiction. Therefore, when you make a purchase, your information will be governed by the laws of the country in which our partners are located. For example, if you are located in Portugal and your transactions are processed in a partner platform located in the United States, in which case your information will be legislated under United States law, including the PATRIOT Act. When you are redirected to our partner’s platform, you are no longer bound by our Privacy Policy and Terms of Service. Links: When you click on a link in our online store, it may redirect you to a website other than ours. Whenever this occurs, we encourage you to read the privacy policies of those sites.

Section 7 – Security

To protect your personal information, Voill takes precautions and follows industry best practices to ensure that it is not lost, damaged, disclosed, altered, or destroyed. If you provide us with your credit card information, that information will be encrypted using technology (SSL) and recorded using encryption protocols. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, but we will follow all PCI-DSS procedures.

Section 8 – Cookies

You can see a list of the cookies we use here. We’ve listed them so you can choose whether you want cookies or not. _session_id, token exclusive, session, allows saving information about your session. _cart, token exclusive, reserved for 2 weeks so we know what’s in your cart. _secure_session_id, token exclusive, periodic. _storefront_digest, token exclusive, used to determine whether the user has access rights.

Section 9 – Permissible Age

By using this website, you represent that you are of legal age or that the minor’s guardian has given him or her permission to use the website.

Section 10 – Changes to Privacy Policy

Voill reserves the right to change this Privacy Policy at any time, so please check it regularly. Any changes will be effective immediately upon posting on the website. If there are changes, you will receive a notification that changes have been made and that the Privacy Policy has been changed. If our store is acquired or merged with another company, your information will be transferred to that company so that they can best sell their products to you.